The City of Monticello, Iowa
IN THE NAME AND BY THE AUTHORITY OF THE CITY OF MONTICELLO, IOWA
RESOLUTION #2020-115
Resolution to accept and approve gWorks Utility E-Billing proposal.
WHEREAS, the City Clerk’s Office has investigated the best option to allow utility billings to be emailed to City residents email accounts in place of traditional mail, and
WHEREAS, gWorks can provide the necessary software and set up to allow for utility bills to customer emails at a year one cost of approximately $2,100, a portion of the costs being pro-rated based upon the implementation date, with annual fees thereafter currently totaling $1,500, and
WHEREAS, customers will be able to continue to pay their bills as they are currently mailing, in-person, payment box or on-line and,
WHEREAS, the City Clerk has calculated that the payback period will be approximately two years, assuming certain fixed costs per utility bills, and a 7% customer participation rate, not including City staff time savings, and
WHEREAS, the Council finds that E-Billing should be implemented as a step towards modernization, and as a cost savings approach, with the Council finding it likely that the usage percentage will grow over the years following implementation.
NOW, THEREFORE, BE IT RESOLVED that the City Council of Monticello, Iowa does hereby accept and approve the gWorks Utility E-Billing proposal and directs the City Clerk to move forward with the implementation of the project.
IN TESTIMONY WHEREOF, I have hereunto subscribed my name and caused the Great Seal of the City of Monticello, Iowa to be affixed hereto. Done this 2nd day of November, 2020.
Brian Wolken, Mayor
Attest:
Sally Hinrichsen, Monticello City Clerk